Q: How long does it take for the order to be delivered?
A: The delivery time varies from city to city and usually arrives within (2-5 working days).
And there is express delivery of orders in the city of Riyadh through a representative with additional fees.
Q: Are the products you provide original?
A: Yes, all products are original and we provide them from authorized distributors. We do not deal with imitation and do not support them.
Q: Are the products ready for immediate delivery or to order?
A: All products available on the site are available for immediate delivery
We can also provide some products on request when communicating with customer service via WhatsApp 966557169351
Q: Do you provide gift wrapping service?
A: Each product is suitably prepared, and the packaging image is often shown in the product images
You can also contact via WhatsApp to find out the form of packaging for the product before ordering.
Q: I received a different product from my order, what should I do?
A: The occurrence of the error is possible and we apologize if this thing happened, and when it occurs, contact us via WhatsApp and we will
Replace the product without charging any fees, provided that you do not use the product that you received by mistake.
Q: Can I return the product if I do not like it or the size is not suitable?
A: We recommend taking the right size and making sure of it before ordering, and we are pleased to help you choose the right size by contacting us
And it is possible to return the product provided that the product is not used and that we are notified of this within 7 days of receiving the product
And the customer bears the costs of shipping references (we can help you by providing a bill of lading with a fee of (40 riyals) to cover the shipping costs)
And it will be after ensuring the safety of the product before returning the rest of the amount.
